Aftersales Manager

  • Aftersales
  • Dublin, Ireland

Aftersales Manager

Job description

A great opportunity has arisen for an Aftersales Manager to join a new dealership in Dublin. You will have full autonomy for managing the Service and Parts functions and will be rewarded with an attractive base salary along with a substantial bonus package.

 

The Role:

  • Manage the dealership’s aftersales operations covering service, parts, workshop and warranty
  • Set annual budgets and monitor performance on a regular basis
  • Review pricing policies and labour rates
  • Operational responsibility for parts, including holding stock and minimisation of obsolete stock
  • Monitor warranty claims to ensure their correct administration in line with manufacturer’s guidelines
  • Ensure customer complaints are effectively managed
  • Coordinate staff training and development

Requirements

  • 5+ years successful track record as an Aftersales Manager with a franchised dealership
  • Currently managing a large aftersales operation
  • Excellent command of Aftersales KPIs
  • Evidence of driving profitability across a dealership's aftersales function
  • Ability to initiate change and improvements in a modern workshop
  • Experience with volume automotive brands, preferred


What's on offer:

  • Market leading base salary
  • Substantial bonus 
  • Company car
  • Company phone



Not ready to apply yet or have some questions? Email us at hello@startmonday.ie for more information.