Customer Relationship Advisor

  • Aftersales
  • Galway, Ireland

Customer Relationship Advisor

Job description

One of the country's most successful dealership groups requires a Senior Service Advisor for their new state-of-the-art premium dealership in Galway. This is an incredible opportunity to join an award-winning business, recognised as an employer of choice in their locality.

 

The Role:

  • Deal with customer service and repair requirements in an efficient and courteous manner
  • Record vehicle details and service histories accurately, and effectively operate a customer follow-up system
  • Ensure customer awareness of all products and services available. 
  • Implementation of company and manufacturer service promotion
  • Ability to work both independently and in line with the Service Manager

Requirements

  • Minimum 2 years experience as a Service Advisor in a franchise dealership
  • Role may also suit a Senior Technician looking to change career direction
  • Impeccable customer service skills
  • Highly proficient IT skills, in particular Kerridge and ELSA

 

What's on offer:

  • €30-35k salary DOE
  • Industry leading training
  • Career progression