Service Manager

  • Aftersales
  • Kildare, Ireland

Service Manager

Job description

We are working with a high volume dealership in Kildare who are seeking an experienced Service Manager to run their busy Service Department. This dealership has a large customer base and has been recently recognised as having the top performing aftersales department in their network.


The Role:

  • Ensure customers receive prompt, courteous and effective service
  • Distribute work between Technicians
  • Prioritise required services
  • Ensure customers have a positive dealership experience
  • Take ownership of customers’ experience by carrying out additional assignments, enabling the dealership to leave an positive impression with the customer
  • Train, coach and develop Technicians and Service Advisors
  • Implement marketing strategies for customer acquisition and retention

Requirements

  • Minimum 5 years Service Manager experience in a busy franchise dealership
  • Excellent technical automotive knowledge
  • Demonstrated ability to manage others


What's on offer:

  • Base salary €45k DOE
  • Performance bonus
  • Company car