Service Manager

  • Management
  • Leeds, United Kingdom

Service Manager

Job description

Our client is one of the most exciting names in the automotive industry and are seeking to appoint an outstanding Service Manager to oversee the delivery of a world class customer service experience to its customers in Leeds. This position is located at our client’s Service Centre however the role will require additional travel.

 

Role:

  • Supervise day-to-day operations, control warranty costs and travel expenses
  • Manage service and parts operations at the store level
  • Perform service writing and counsel
  • Train, mentor team, maintain records of time, expenses and materials
  • Perform equipment inspections, adjustments and certifications
  • Perform other related duties as assigned
  • Help maintain cleanliness of vehicles and service center
  • Effectively handle multiple priorities, organise workload, and meet deadlines
  • Manage the running of the business
  • Maintain and perform top level professional integrity and appearance as a Service Manager

Requirements

  • Methods, techniques, parts, tools and materials used in the maintenance and repair of vehicles including testing, diagnosis, HVAC service, hydraulic, brakes, testing and repair of electronic systems and modules
  • Operation and maintenance of a wide variety of hand and power tools, shop tools, test equipment
  • Automotive equipment and servicing methods
  • Dealer business process and best practice
  • ERP and DMS Systems, MS Office Suite

 

Education & Experience:

  • Degree or Certificate in Automotive Technology or equivalent experience preferred
  • Service Manager and Service Advisor experience
  • Hybrid Experience a plus
  • Certification to repair A/C systems and handle refrigerant desirable
  • Excellent oral and written communication skills as well as the ability to follow instructions
  • Ability to establish and maintain cooperative working relationships with those contacted in the course of work, including the public

 

What's on offer

  • Excellent basic salary
  • Extensive shares package
  • Mobile phone
  • Healthcare and dental care (family plan)
  • Performance related bonus