Our distributor client is seeking an automotive technical specialist who will be responsible for product support to the retailer network and for acting as the central point of contact for our client's key fleet customer. As the ideal candidate, you should have a proven automotive technical background (ideally Master Technician level) along with having the necessary customer expertise to service the needs of a demanding customer base.
Experienced in providing technical support within a distributor or dealership group highly advantageous
A background in investigating and replying to complex customer, internal and manufacturer queries
Competent using your initiative and experience with available information to demonstrate a strong diagnostic approach
Strong interpersonal skills and excellent computer literacy
Highly developed analytical skills to assist with fault finding and problem solving, providing quality feedback
An understand of government tenders, while not essential, would be advantageous
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