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Aftersales Manager

Carlow, Leinster, IrelandAftersales

Job description

We are working with a franchise dealership to hire an Aftersales Manager. You will be responsible for the further development of this successful aftersales operation.

The Role:

  • Drive the achievement of set targets for the Service and Parts Departments 
  • Manage overall aftersales performance to consistently deliver a seamless customer experience
  • Maximise profitability through the sale of labour, parts and other products and services
  • Coach and evaluate the performance of aftersales staff
  • Identify training requirements and implement necessary upskilling
  • Execute targeted marketing campaigns

Job requirements

  • 3+ years experience as an Aftersales/Service/Parts Manager with a franchise dealership
  • Strong focus on providing excellent customer service
  • CDK proficiency, advantageous

What's on offer:

  • Salary DOE
  • Bonus
  • Company car