Aftersales Manager
- Hybrid
- Dublin, Leinster, Ireland
- Distributor
Aftersales Manager role in Dublin for a leading automotive group. Oversee parts, customer care, warranty. 5+ years experience in aftersales required. Drive operational efficiency and satisfaction
Job description
We are recruiting for an experienced Aftersales Manager to join a leading automotive distributor in Dublin. In this role, you will oversee the aftersales business, ensuring smooth operations in areas such as parts procurement, logistics, customer care, warranty, recalls, and technical training. The ideal candidate will have a strong focus on driving operational efficiency and enhancing customer satisfaction.
The Role:
- Manage parts procurement, pricing and distribution
- Oversee warranty, recalls, and customer service processes
- Ensure compliance with technical training and brand standards
- Drive continuous improvement and operational excellence
Job requirements
- 5+ years of proven experience in a senior aftersales management role within an automotive distributor
- Excellent leadership, communication, and problem-solving abilities
- Strong negotiation skills and the ability to manage multiple tasks effectively
- Experience in driving operational improvements and enhancing customer satisfaction in a fast-paced environment
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