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Driver Support Executive

Ireland, Leinster, DublinFleet

Job description

We are working with one of Ireland's most recognisable vehicle fleet and leasing organisations to hire a Driver Support Executive. Based in North Dublin, this is a new role and you will be responsible for the delivery of a high level of customer service on the Driver Support Team. 

The Role:

  • As part of the Driver Support Team, manage day to day operational queries from fleet and leasing customers
  • Report to the Maintenance Manager and provide feedback on technical issues
  • Coordinate maintenance bookings, vehicle breakdowns, accident management, NCT and other requests
  • Communicate with customers to provide status updates on vehicle maintenance
  • Liaise with approved network in relation to vehicle repairs
  • Develop relationships with key clients through the delivery of a consistently professional customer experience

Job requirements

  • 2+ years experience in a customer service role 

  • Fleet/leasing/automotive industry experience

  • Automotive technical knowledge, highly advantageous

  • Excellent communication skills

  • Proficient in Microsoft Office

What's on offer:

  • €35,000 basic salary
  • Training and career development